This tutorial is for the Epson ColorWorks 7500. The TM-C7500G Gloss printer is shown, but this tutorial will work for other C7500 models. Always check your printer before changing any settings.
Step 1 - Load Media
Open the paper and the roll cover, then load your media onto the spindle and secure it with the clear media guide. Fanfold media feeds through the back of the printer through the gap under the paper cover.
Step 2 - Feeding the Printer
Lift the two blue media guides up. The right guide can slide back and forth to adjust to the width of the media. So, when loading the media, keep it close to the left guide and gently push it into the printer. The printer will automatically grab the end of the media and feed it the rest of the way. Slide the right guide to the media's edge and lower the blue guides to secure the media.
If you get a "Paper Removal Error" message, you can lower the print head using the blue lever to the right of the media guides to remove the media and try loading it again. Don't try loading the media with the print head down. The print head will rip into the middle of the media when it is lifted back up and will result in a "Paper Removal Error."
Step 3 - Auto-Calibration
Close the covers and press the "Pause" button to bring the printer back online. The printer will automatically run through head maintenance and then its auto-calibration process. When the printer is done, you are ready to print!
Troubleshooting
How you set up your printer will depend on what type of media you are using. Do your tags or labels come on a roll, or are they fanfolded? What kind of sensor is there? Is there one at all? Not having the printer set to the correct settings will result in annoying printer errors! To fix this, we can go through the printer settings to define exactly what kind of media we are printing on!
From the Menu, navigate to "Printer Setup 1." Here, you can check all the settings needed to define your media type...
Media Type / Media Form
Media Type is where you can define what kind of media material you are printing on. Media Form is where you can elaborate on this further. Labels with exposed liner will be "Die-Cut Labels," while "Cont. Label" and "Cont. Paper" are used for media without an exposed liner. In this video, we are using die-cut labels with the excess material still on, allowing us to print the artwork past the edge of the label without the ink smearing.
Media Detect
The option you select for Media Detect will depend on what kind of tag or label you are working with. This setting lets the printer know what kind of sensor feature it should be looking for, or if there is a feature. This setting is crucial to avoiding calibration errors.
Gap - tags with notches or labels with gaps between each label
Black Mark - tags or labels with a black bar that goes across the paper
None - continuous tag or label material that has no sensor features
Media Source
For rolled tags, the printer puts tension on the internal media spindle. If you are printing on fanfold tags but have the Media Source set to "Internal Roll," the printer will detect that there is no tension and will display a paper load error.
Internal Roll - any media on a roll and loaded on the spindle inside the printer.
External Feed - fanfold tags or labels that are fed behind the printer.
More settings in this submenu can further define your media. The majority of these settings can be defined through your printing software. Though please note, that the print settings on your computer will override the settings on the printer. Double-check to ensure that the settings in the print dialog box when you go to print match that of your printer before sending the job to the printer!
Manually Calibrate the Printer
If adjusting the Media Settings is not fixing your printer errors, the printer may have miscalibrated and needs to go through another calibration. To do so, navigate to the Calibration Menu in the printer's settings. From the main printer screen use the arrow keys to navigate to...
Menu > Maintenance > Calibration > Yes
The printer will take a moment to run its calibration process. When it is finished, you can test the calibration by hitting the "Feed" button. If only one tag or label comes out of the printer, then the printer is calibrated correctly.
Remember, unless it is told otherwise, your computer settings will override the settings chosen on the printer. Always check your settings before sending a job to print!
Still having issues? Give us a call! We won't leave you stranded!
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