top of page

Epson C6000 / C6500 - Loading Media and Calibrate

Updated: Jun 10

Both the Epson C6000 and the Epson C6500 have identical printer menus and setups. This tutorial can be used for both types of printers. The Epson C6500A with the cutter option is shown.

Fanfold tags loaded into Epson 6500 printer

Step 1 - Loading the Media

Remove the media roller and slide your roll of tags or labels onto the roller. Press the clear roller guide snug up against the roll to make sure the roll doesn't shift during printing.

If you are using fanfolded tags, you do not need to worry about the media roller. Fanfold tags feed from the back of the printer as shown in the image.

Step 2 - Feeding the Printer

Slide the paper into the printer until you feel resistance. Let the printer grab the media and feed it the rest of the way.

If you continue to feed the paper in after feeing resistance, the printer rollers cannot grab the media and will result in a "Load Media" error. If this occurs, simply lift the printhead using the blue lever on the left and remove the paper. Lower the printhead back down and try again.

Secure the paper under the media guides to prevent it from shifting during printer. See the image below for a more detail view of the printer guides.

Paper fed into Epson 6500 printer

Step 3 - Auto Calibrate the Printer

Close the paper cover and press the "Pause" button to un-pause the printer. The printer will automatically run through an auto calibration process. When the printer is done running through its calibration, you are ready to print!



How you set up your printer will depend on what type of media you are using. Do your tags or labels come on a roll, or are they fanfolded? What kind of sensor is there, is there one at all? Not having the printer set to the correct settings will result in annoying printer errors! To fix this, we can go through the printer settings to define exactly what kind of media we are printing on!

Navigate to the Media Settings Menu

Epson 6500 Printer Home Screen

The easiest way to adjust you media settings is through the Media Settings Menu on the printer. To find this, simply press the "OK" button when the navigation box is around the settings quick view.

Epson 6500 Media Setting Menu

From the Media Setting Menu, you will be able to input various information about your media to the printer. When selecting the correct setting to properly calibrate your printer, we are going to focus on the three settings, Media Detect, Media Form, and Media Source.

Media Detect

The option you select for Media Detect will depend on what kind of tag or label you are working with. This is the setting that lets the printer know what kind of sensor feature it should be looking for, and if there is a feature at all. This setting is crucial to avoiding calibration errors.

  • Gap - tags with notches or labels with gaps between each label

  • Black Mark - tags or labels with a black bar that goes across the paper

  • None - continuous tag or label material that has no sensor features

Various tag or label sensor options

Media Form / Media Source

Do your tags come to you in rolls or fanfolded? For rolled tags, the printer puts tension on the internal media roller. If you are printing on fanfold tags but have the Media Form setting to "Roll," the printer will detect that there is no tension on the media roller, and will display a paper load error. Changing the setting in Media Form will automatically change the setting in Media Source. When the popup warning appears when switching between the "Roll" and "Fanfold" settings, select "Dismiss" to allow the printer to change the Media Source settings to match the Media Form setting.

For media on a ROLL:

  • Media Form - "Roll"

  • Media Source - "Internal"

For media that is FANFOLDED:

  • Media Form - "Fanfold"

  • Media Source - "Rear Feed"


Manually Calibrate the Printer

If adjusting the Media Settings is not fixing your printer errors, the printer may have miss-calibrated and will need to go through another calibration. To do so, you will need to navigate to the Calibration Menu in the printers settings. From the main printer screen use the arrow keys to navigate to...

Menu > Maintenance > Calibration > Media Detect

Scroll through the images below for a step-by-step walkthrough on navigating to the correct settings. Remember that having your printer set to the correct Media Detect setting will help ensure a proper calibration!

If your printer is still giving media detect errors when you go to print, despite having already inputted the proper media settings, check your print settings. Many times the print settings on your computer will override the settings on the printer. Double check to make sure that the settings in the print dialog box when you go to print match that of your printer before sending the job to the printer!


Still Having issues? give us a call! we WON'T LEAVE YOU STRANDED!

trebnick systems logo

215 S. Pioneer Blvd.

Springboro, OH 45066


Related Posts

See All


Commenting has been turned off.
bottom of page